Privacy Policy
Last updated: January 16, 2026
MTN.SUBFACTORY.NET ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and any related services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
1. Information We Collect
We collect several types of information to provide and improve our Service:
- Account information: When you register, we collect your name, email address, username, phone number and password (stored in hashed form).
- Transaction data: Every data purchase you make, including the recipient phone number, package purchased, amount paid and timestamp, is stored and associated with your account.
- Payment information: We do not store card numbers. Payments are processed by third-party gateways (Flutterwave, Payvessel). We receive a transaction reference and status from these providers.
- Device and usage data: We may collect your IP address, browser type, and pages visited to monitor platform security and usage patterns.
2. How We Use Your Information
- To create and manage your account
- To process data purchase transactions and deliver data to recipient numbers
- To verify and reconcile payments made through external gateways
- To provide customer support when you contact us
- To send important service notifications (e.g. successful transactions, low balance alerts)
- To detect and prevent fraud, abuse, or unauthorized access
- To comply with applicable Nigerian laws and regulations
3. Sharing of Information
We do not sell your personal data. We may share your information only in these limited circumstances:
- Payment processors: Transaction details are shared with Flutterwave and/or Payvessel solely to complete your payment.
- Telecom providers: The recipient phone number is passed to the relevant mobile network operator (MTN, Glo, Airtel, 9mobile) to deliver the purchased data bundle.
- Legal obligations: We may disclose information where required by Nigerian law, court order, or a lawful authority.
- Business transfers: In the event of a merger or acquisition, your information may be transferred to the acquiring entity.
4. Data Retention
We retain your account data and transaction history for as long as your account is active or as needed to provide the Service. If you close your account, we may retain certain records for up to 5 years for regulatory and audit purposes.
5. Security
We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data (subject to legal retention requirements)
- Withdraw consent for optional communications (e.g. promotional emails)
To exercise these rights, contact us at akinsiraolympicson@gmail.com.
7. Cookies
We use session cookies to maintain your login state. We do not use third-party tracking or advertising cookies. You can disable cookies in your browser, but this may affect platform functionality.
8. Third-Party Links
Our Service may contain links to third-party sites (e.g. WhatsApp support). We are not responsible for the privacy practices of those sites.
9. Children's Privacy
Our Service is not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on the platform or by email. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: akinsiraolympicson@gmail.com
Phone: +2349060830987
WhatsApp: Chat with us